Frequently Asked Questions
How long does delivery take?
Ready-to-ship pieces are dispatched in 3-5 working days. Made-to-order and custom-sized pieces take longer; we will confirm the timeline by phone or WhatsApp.
Can I get an outfit stitched to my measurements?
Yes. Choose 'Custom' as the size, add your measurements in the order note at checkout and our team will confirm them with you.
How can I track my order?
Use Track Order in the menu with your order number and phone number, or open the order from My Account.
Which payment methods do you accept?
Online payment (cards, UPI, netbanking, wallets), Cash on Delivery where available, and Bank Transfer / UPI.
How do I care for zardozi embroidery?
Dry clean only. Store folded in a muslin cloth, away from moisture and direct sunlight.
Ready-to-ship pieces are dispatched in 3-5 working days. Made-to-order and custom-sized pieces take longer; we will confirm the timeline by phone or WhatsApp.
Can I get an outfit stitched to my measurements?
Yes. Choose 'Custom' as the size, add your measurements in the order note at checkout and our team will confirm them with you.
How can I track my order?
Use Track Order in the menu with your order number and phone number, or open the order from My Account.
Which payment methods do you accept?
Online payment (cards, UPI, netbanking, wallets), Cash on Delivery where available, and Bank Transfer / UPI.
How do I care for zardozi embroidery?
Dry clean only. Store folded in a muslin cloth, away from moisture and direct sunlight.